Corporate / Business Etiquette

• Do the people who represent your company pass the seven second test?
• Are you maximizing the resources in your organization?
• Are your professionals as effective as they can be?

It takes more than an MBA and a dress-for-success wardrobe to move up the corporate ladder in our diverse and rapidly expanding global society. It takes confidence and the impression you make on others. 

Corporate 1-Day Seminars
Our one-day comprehensive seminar, “The Power of Etiquette in Business” focuses on business etiquette and people skills training. This fast paced 8-hour day of training includes Self-Presentation Skills, Effective Networking, Correspondence, Dining Skills and Professional Dress. Enrollment is open to individuals and corporations. Participants unanimously rate the training as educational, entertaining and fun.
This one-day seminar is offered to anyone who wants to empower their professional presence.

Course Outline for “The Power of Etiquette in Business”
Self-Presentation

• How the first seven seconds impact your success
• How people perceive you
• How to engage people with courtesy, warmth, care and excitement
• How your interactions reflect your character and commitment to quality
• How your eye contact, handshake, posture, and appearance speak volumes
• How bad habits create bad impressions
• How to improve your verbal and non-verbal communications skills

Effective Networking

• How to “work” a room
• How to remember names
• Conversation skills and tips
• Handling “props”: how to shake hands and give out your business card gracefully while holding a plate and glass
• How to initiate and end conversations without offending

Dining

• A five-course meal that is educational and entertaining – and delicious!
• How skills at the dining table reinforce skills at the conference table
• How to hold and use utensils correctly
• Strategies for business meals, including selecting the restaurant, where to sit, when to order, and when to discuss business
• Advice on ordering, seating, paying and tipping

Your Corporate Wardrobe

• How appearance translates directly into power for men and women
• How clothes increase your confidence and the confidence others have in you
• What impeccable grooming says about you, your commitment to quality, and your attention to detail
• Advice on “business casual” dress issues

2011 Dates for “The Power of Etiquette in Business”

• March 2011
• May 2011
• July 2011
• September 2011
• October 2011
• December 2011

Click here to contact us or to request more information.

Customized Corporate Programs
California Institute of Etiquette can tailor training to your corporation's specific needs. We work with you to develop a curriculum based on the following subjects:

Self-Presentation

Self Presentation deals with a variety of verbal and non-verbal factors that communicate volumes about you, such as eye contact, handshake, posture, introductions, voice, diction, and telephone skills. This module focuses on what is expected and accepted in general business etiquette, as well as business situations that involve food, such as receptions and meals.
 

Effective Networking

Effective Networking teaches you how to get the information you want from the appropriate individuals, how to pull away from non-productive situations and how to improve your conversation skills. This course helps you make every reception and every encounter a productive networking experience.

Dining Skills

Dining Skills will give you the confidence to enjoy any business occasion whether it is a sit-down meal, a reception or a special invitation to the boss' house. After this seminar, you will be able to concentrate on business rather than worrying about dining etiquette and searching for someone to follow. Topics include seating, your utensils, the menu, selecting wines, zig-zag and continental styles of dining, smoking, and so much more.

Winning Over Dining

Winning Over Dining reviews the factors that make a successful "power dining" because skills at the dining table reinforce your skills at the conference table. This course covers selecting a restaurant, seating arrangements, ordering, paying and tipping. It also deals with certain issues of political correctness we must all be sensitive to in today's society.

Corporate Dress & Professional Image

Corporate Dress & Professional Image covers selecting clothes that are right for your job and the position you hope to have in the future with the company. Also, guidelines on buying smarter and building your professional wardrobe are discussed. You will learn techniques on how to purchase clothes that will make you look your best.

Mastering Business Etiquette

Mastering Business Etiquette gives employees the knowledge to act with confidence in every business situation, the kind of confidence that leads to greater personal success and increased corporate profitability. We address correct office protocol in today's fast-changing times including greetings, introductions, telephone skills, correspondence, business gift-giving and receiving, and male/female business interaction.

Communication Skills

 Communication Skills focuses on the sound of your voice and how it must be user-friendly. With a tape recorder and role-play, we will discuss cell phone and office etiquette, leaving messages, placing callers on hold, office interruptions, call waiting, eating/chewing while talking on the phone and much more. Our training targets speaking with authority through grammar, diction, and clarity.
Seminars can be two hours, half-day, full-day or evening.

A corporate brochure describing our services is available upon request.

Click here to contact us or to request more information.