Professional Development
The Unspoken Rules of Business Dining That Every Professional Should Know
From the bread plate to the business card exchange, mastering dining etiquette signals the kind of polish that accelerates careers.
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California Institute of Etiquette
Learn the skills for Business, Professional and Personal success.
Premier etiquette training for individuals, professionals, and corporate teams across the Bay Area.
Seamless human connections within different generations and cultures.
Our Mission
Our mission is to provide seamless human connections within different generations and cultures through universally-accepted modern etiquette training. Our customized programs can make a difference for your business. Acquiring good manners and proper etiquette empowers you with personal power and confidence.
About the InstituteOur Programs
Featured
Fine Dining Etiquette
Gives you the confidence to enjoy any business or social occasion with grace and ease.
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Modern Etiquette for Young Professionals
Helps new graduates transition seamlessly from college to the professional world.
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Professional Etiquette
Master the standards that define credibility and command respect in any professional setting.
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High Tea Etiquette
The art of the formal tea — protocol, presentation, and the grace of a refined tradition.
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Customer Service & Client Etiquette
Elevate every client interaction with the professionalism that builds lasting relationships.
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Personal Etiquette
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Social Etiquette
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Business Etiquette
Beyond the MBA
It takes more than an MBA and a dress-for-success wardrobe to move up the corporate ladder in our diverse, rapidly expanding global society.
Explore Corporate Programs →Dining Etiquette
Dine with Confidence
Fine dining etiquette gives you the confidence to enjoy any business or social occasion — turning every table into an opportunity.
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Young Professionals
From Campus to Career
Our program helps new graduates transition seamlessly from college to the professional world — with the poise and presence that accelerate careers.
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Meet the Founder
Shashi Dosaj
Founder & Director
With decades of expertise in etiquette and professional development, Shashi Dosaj has trained thousands of individuals and organizations across the Bay Area and beyond. Her programs blend cultural intelligence with timeless standards of conduct.
Meet Shashi Dosaj →Trusted by Leading Organizations
The training transformed how our team presents itself to clients. The results were immediate and lasting.
Fairmont Ghirardelli Hotel
Human Resources Director
An exceptional program that elevated our team's professional presence across every level of the organization.
Gilead Sciences
Learning & Development Manager
Shashi's expertise in cross-cultural etiquette was exactly what our international team needed.
PwC
Senior Manager
A truly world-class program. Our staff's confidence and client-facing skills improved measurably.
Canadian Consulate, San Francisco
Consul General's Office
The workshop was engaging, practical, and immediately applicable. Highly recommended for any professional team.
ISACA / San Jose State University
Chapter President
Our members gained invaluable skills in professional presence and business etiquette.
Lafayette Chamber of Commerce
Executive Director
Recent Articles
Corporate Culture
Why Etiquette Training Is the Missing Piece in Your Leadership Development Program
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Young Professionals
First Impressions Are Made in Seconds — Here's How to Make Yours Count
Read More →Ready to elevate your professional presence?
Customized etiquette training for individuals and organizations across the Bay Area.