Self Presentation deals with a variety of verbal and non-verbal factors that communicate volumes about you, such as eye contact, handshake, posture, introductions, voice, diction, and telephone skills. This module focuses on what is expected and accepted in general business etiquette, as well as business situations that involve food, such as receptions and meals.
Effective Networking teaches you how to get the information you want from the appropriate individuals, how to pull away from non-productive situations and how to improve your conversation skills. This course helps you make every reception and every encounter a productive networking experience.
Dining Skills will give you the confidence to enjoy any business occasion whether it is a sit-down meal, a reception or a special invitation to the boss’ house. After this seminar, you will be able to concentrate on business rather than worrying about dining etiquette and searching for someone to follow. Topics include seating, your utensils, the menu, selecting wines, zig-zag and continental styles of dining, smoking, and so much more.
Winning Over Dining reviews the factors that make a successful “power dining” because skills at the dining table reinforce your skills at the conference table. This course covers selecting a restaurant, seating arrangements, ordering, paying and tipping. It also deals with certain issues of political correctness we must all be sensitive to in today’s society.
Corporate Dress & Professional Image covers selecting clothes that are right for your job and the position you hope to have in the future with the company. Also, guidelines on buying smarter and building your professional wardrobe are discussed. You will learn techniques on how to purchase clothes that will make you look your best.
Mastering Business Etiquette gives employees the knowledge to act with confidence in every business situation, the kind of confidence that leads to greater personal success and increased corporate profitability. We address correct office protocol in today’s fast-changing times including greetings, introductions, telephone skills, correspondence, business gift-giving and receiving, and male/female business interaction.
Communication Skills focuses on the sound of your voice and how it must be user-friendly. With a tape recorder and role-play, we will discuss cell phone and office etiquette, leaving messages, placing callers on hold, office interruptions, call waiting, eating/chewing while talking on the phone and much more. Our training targets speaking with authority through grammar, diction, and clarity.
It takes more than an MBA and a dress-for-success wardrobe to move up the corporate ladder in our diverse and rapidly expanding global society. It takes confidence and the impression you make on others.